The ICT survey collects data on the usage of Information and Communication Technologies (ICT) among the households and individuals aged between 16 and 74.

The data collected deal with:

• household access to ICT (computer, Internet and mobile phone);
• type(s) of Internet connections used at home and the reason(s) for not having access to ICTs;
• ICT equipment and frequency of use (for individuals);
• The use of e-government and e-commerce by individuals;
• E-skills and problems.

Every year, an ad-hoc module focusing on a specific topic is inserted into the main questionnaire:

• 2018: Trust, security and confidentiality, ICT at work
• 2017: No specific topic
• 2016: Protection of personal data
• 2015: Internet security
• 2014: Use of Cloud Services
• 2013: Use of e-Government
• 2012: Mobile use of the internet and ubiquitous connectivity
• 2011: E-skills
• 2010: Internet security
• 2009: E-commerce

The results of the ICT survey are disseminated via STATEC publications (Regards, Bulletins…) as well as on the Statistics Portal.

Data collection

Since 2018, the ICT survey has been conducted using a mixed-mode data collection approach combining telephone and web interviewing. The company infas (Institut für angewandte Sozialwissenschaft GmbH) is responsible for the fieldwork on Statec’s behalf.

A simple random sample of nearly 6 000 individuals aged between 16 and 74 is taken from the Registre National des Personnes Physiques (RNPP). The individuals who have a phone number registered in the phone book are then invited to reply to the questionnaire by telephone, while the others are requested to participate online. Furthermore, individuals have still the possibility to switch from one mode of data collection to another, should they wish so. Thus, the final sample should be more representative of the resident population in Luxembourg than when interviews are conducted only telephone.

Legal basis

The legal basis is the Regulation (EC) N°808/2004of the European Parliament and of the Council of 21 April 2004 concerning Community statistics on the information society

Survey 2018 (german)
Survey 2018 (english)
Survey 2018 (portuguese)